Getting Started
Create accounts, profiles, and first listings.
Browse articlesHelp Center
Find clear, step-by-step guides for setting up your Proceza account, managing your business, connecting with other members, earning rewards, using Rescue, and operating a registered Proceza Hub.
Add your business information, location, products, services, hours, and contact details.
What types of Rescue listings can I create?
Compare Rescue Sale, Surplus Harvest, Donation, Shared Transport, and Alternative Use.
Guide coming soon — ask support in the meantime.
Add product, condition, quantity, price, location, deadline, and pickup information.
What products may be posted for Rescue?
Review accepted products and prohibited or unsafe listings.
Guide coming soon — ask support in the meantime.
How do I claim a Rescue listing?
Reserve an item, confirm eligibility, arrange collection, and complete the handover.
Guide coming soon — ask support in the meantime.
How does QR-confirmed pickup work?
Use the collector and listing QR codes to complete the handover.
Guide coming soon — ask support in the meantime.
What happens if a listing is not claimed?
Change the price, extend the deadline, redirect the product, or cancel the listing.
Guide coming soon — ask support in the meantime.
How do I report an unsafe Rescue listing?
Submit an urgent safety concern for review.
Guide coming soon — ask support in the meantime.
Create accounts, profiles, and first listings.
Browse articlesSales, inventory, customers, and reports.
Browse articlesSuppliers, requests, benefits, and B2B.
Browse articlesSurplus listings, claims, safety, and handoff.
Browse articlesNetwork Points, Store Points, and rewards.
Browse articlesRegistration, drops, pickup, transport, and verification.
Browse articlesSubscriptions, refunds, and transaction records.
Browse articlesLogin, security, roles, and privacy.
Browse articlesCan’t find the answer you need? Contact the Proceza Support Team and tell us what you’re trying to do.
Or email support@getproceza.com