Manage your account, access, security, and privacy

14 guides in Account Support

• I forgot my password. What should I do?

  Request a secure password-reset link or mobile verification code.

  Guide coming soon

• How do I change my email address or mobile number?

  Update and verify your primary contact information.

  Guide coming soon

• How do I change my password?

  Create a stronger password from your security settings.

  Guide coming soon

• How do I protect my account?

  Use strong passwords, verification codes, trusted devices, and safe account practices.

  Guide coming soon

• How do I invite or remove staff members?

  Manage users with access to your business or Hub.

  Guide coming soon

• How do roles and permissions work?

  Control access for owners, managers, cashiers, inventory staff, accountants, and viewers.

  Guide coming soon

• How do I manage notifications?

  Choose which alerts you receive through the app, email, SMS, or supported channels.

  Guide coming soon

• How do I switch between businesses?

  Move between businesses, branches, Hubs, or organizations linked to your account.

  Guide coming soon

• How do I deactivate my business profile?

  Temporarily hide the profile without deleting the account.

  Guide coming soon

• How do I request account deletion?

  Learn what happens to business, transaction, membership, and legal records.

  Guide coming soon

• How do I download my account data?

  Request an eligible export of your personal or business information.

  Guide coming soon

• How do I report suspicious activity?

  Secure your account and notify Proceza about unauthorized access.

  Guide coming soon

• How does Proceza use my information?

  Review privacy, consent, public-profile visibility, and data-sharing controls.

  Guide coming soon

• How do I contact Proceza Support?

  Submit your issue, attach screenshots, and track the support request.

  Guide coming soon